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That's the right way!

We show you how to find the right spare part for your vehicle. Pay attention unconditionally to the restrictions in the vehicle tables!
Do you have doubts whether the found part really fits in your vehicle ? No problem! Please contact us before placing your order - we will be happy to help you!

info@ws-autoteile.com
Attention! You must pay close attention to this:
HSN & TSN
("KBA Code")
PR numbers, motor codes etc.
(Defining the exact assemblies)

Fill in the revocation form

Please fill out our cancellation form and enclose it with the return. Please pay attention to a safe packaging to avoid transport damages!

To revocation form

Initiate return shipment

Please return the goods to the following address:

W+S Autoteile GmbH
Schwarzer Weg 10
D-32423 Minden
Deutschland (Germany)

Get your money back

Upon receipt of your return, the condition of the goods will be checked and the repayment of the purchase price will be arranged. For the repayment we always use the same means of payment, which you used when ordering.

Frequently Asked Questions (FAQ)

1. Do I get a parcel sticker for the return?

With orders with a commodity value of over 80.00EUR inclusive VAT. we enclose the commodity automatically a return sticker. This may be used gladly for the return, the return is free of charge for you. For orders with a value of less than 80.00EUR incl. VAT, we will check the claim for a parcel sticker in individual cases. Please contact our support.

2. Do I always have to send back at my own expense?

No. We will check every return request in detail and will of course be happy to provide you with a free return label in individual cases. In the event of revocation (goods are no longer required, goods were ordered incorrectly, etc.), however, the costs of return shipment pursuant to §357 (6) BGB must be borne by the buyer as of June 13, 2014.

3. How long can I cancel the purchase?

A cancellation period of 1 month applies to all articles ordered from us. You can cancel the purchase within 1 month and return the goods to us. The period begins at the earliest with receipt of the goods and at the latest with receipt of the revocation instruction.

revocation instructions



WE HELP IN CASE OF PROBLEMS!

The ordered items we delivered damaged? Or the ordered items doesn't fit as expected? Please contact us in implicitly before an return shipment with an eMail - together we'll solve the problem.

eMail: reklamation@ws-autoteile.com

We need the following informations

  • your order informations
    (order number., customer details, ...)
  • car details
    (keynumbers [HSN+TSN], built date, ...)
  • short problem description (voluntarily)
    (item defective? or not suitable?)

Instructions on cancellation

Right to cancel

You have the right to cancel this contract within one month without giving any reason.

The cancellation period will expire after one month from the day on which you acquire,
or a third party other than the carrier and indicated by you acquires, physical possession of the last good.

To exercise the right to cancel, you must inform us:

W+S Autoteile GmbH

Schwarzer Weg 10

32423 Minden

Germany

mail@ws-autoteile.com

Phone: +49 (0) 571 / 388 478 778

Fax: +49 (0) 571 / 388 478 777

of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail).

  • You may use the in the order confirmation included model cancellation form, but it is not obligatory.
  • You can download a model cancelation here on our website

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancel before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You will have to bear the direct cost of returning the goods. In case of goods, which by their nature cannot normally be returned by post, the cost is estimated at a maximum of 30 EUR.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

End of instructions on cancellation

Model cancellation form



If you want to cancel the contract,

please fill out the form below and send it back to us:

International Parts Trading GmbH

W+S Autoteile GmbH
D - 32423 Minden
Deutschland (Germany)

Phone: +49 (0) 571 / 388 478 778
Fax: +49 (0) 571 / 388 478 777

eMail: mail@ws-autoteile.com



I / We[*] hereby give notice that I /We[*] cancel my/our [*] contract

of sale of the following goods [*]/for the supply of the following service[*]

order number ___________________
ordered on (*) ___________________
received on (*) ___________________
name of consumers ___________________
street and house number ___________________
postal code and city ___________________
QTY item number description
______ _________ _________
______ _________ _________
______ _________ _________

signature of customer
(only if this for is notified on paper)

city,date :
(*) Delete as appropriate


V.1.1 2018

W+S Autoteile GmbH | D-32423 Minden